Our Services once you are established
Successful co-ops keep learning and developing. As Co-op Developers, we will not tell you what to do. We will give you information about the options available to you and "walk with you" as you decide how to adapt, expand or re-focus your co-op.
Like any organization, co-ops need to foresee and adapt to external change. Because co-ops are based on values, they are often also initiating change to improve their communities and the lives of their member-owners. As this is an ongoing process, successful co-ops are never static.
Regularly review the values that guide you.
Inform new members and remind established members about their rights and responsibilities as owners.
Review your decision-making process.
Review the Board resources and update your training so that Board members understand their responsibilities and the limits to their liability well enough to do their work with confidence and enjoyment.
Review how your co-op "lives" the 7 ICPs in your daily work.
Start to recruit and educate new members and new Board members every year
Review your product and services. Do they need to be updated, changed, expanded to serve your members and your community?
What changes have your competitors made? How will you adapt your competitive advantage?
What must you do to have enough surplus of revenue over expenses to stay in business?
Update your business plan.
Develop a strategic plan for the next 5 years
Building good-will in the community is a vital part of co-op success.
Has your community changed? How have you kept in touch?
How are you serving your community beyond just providing your goods and services?
How do you let your community know that all your actions are guided by your values and the 7 ICPs?
When there is a problem with a product or service, how do you turn this into a example of outstanding customer service? Good handling of bad problems can have a very positive impact on customers, funders and investors.
Ask us about developing your co-op
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Contact us at First Ownership Co-op, 405-1115 Rockland Ave, Victoria, B.C., V8V 3H8
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Telephone: 1 (250) 414-0308, mobile 250-415-9272, Vanessa Hammond, vanessa@ownership.coop
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Chris Mather, Financial Manager- chris.mather@ownership.coop
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URL: http://www.ownership.coop